
(Photo by Aleksander Kalka/NurPhoto via AP)
A spilled drink leads to a mess, but in one case, a spilled hot tea led to a $50 million lawsuit. Why was Starbucks ordered to pay millions to a man after a drink spilled into his lap?
A Delivery Turns Into a Trip to the ER
On February 8, 2020, Michael Garcia was a 25-year-old delivery driver for Postmates. He responded to an order at a Los Angeles Starbucks to pick up three venti hot teas. The venti size at Starbucks is 20 ounces of fluid for a hot drink.
Video footage from Starbucks captured Garcia’s encounter with the barista as he picked up the three hot teas from the drive-through window, per a report by the New York Times. The barista placed the three teas in a cardboard holder and handed it to Garcia. One of the drinks tipped and spilled into Garcia’s lap. The video shows Garcia writhe in pain and drive away.
Garcia left Starbucks and drove to an emergency room where he was treated for third-degree burns on his penis, groin, and inner thighs. The incident would lead to multiple medical treatments and to Garcia filing suit against Starbucks.
Related: Want to Sue for Personal Injury? Take These 4 Steps
Suing Starbucks for Personal Injury
The incident left Garcia with serious burns that required multiple skin grafts and medical treatments on his groin area. The severity of his injuries led him to file a personal injury lawsuit against Starbucks.
According to his attorneys, the barista “negligently failed to properly” secure the drinks in the holder. She also failed to fasten the lid tight enough that it would not fall off. Attorneys said Garcia was due damages for the pain and suffering the incident caused.
Garcia “has lived for five years with the disfigurement, pain, dysfunction, and psychological harm caused by the burns,” his lawyers said.
The lawsuit sought damages to cover Garcia’s physical pain as well as mental suffering, loss of enjoyment of life, humiliation, inconvenience, grief, disfigurement, physical impairment, and anxiety, according to the jury award.
Related: Types of Personal Injury Cases: Do You Have a Claim?
A Jury Awards $50 Million in Damages
Roughly five years after the incident, Garcia won his case against Starbucks. A jury awarded Garcia more than $50 million in damages. Garcia’s attorneys say the award is likely to total more than $60 million after interest, attorneys’ fees, and costs are added.
Starbucks says it plans to appeal. Jaci Anderson, Starbucks’s director of corporate communications, said in the statement, “We disagree with the jury’s decision that we were at fault for this incident and believe the damages awarded to be excessive.”
The award isn’t the first time a fast-food chain has been found liable for burning a customer. In 1994, a woman sued McDonald’s after she said she was burned by hot coffee spilled in her lap. The woman was originally awarded $2.7 million, but a judge later reduced the jury’s verdict. The Starbucks case has a substantially higher award.
Related: 6 of the Most Commonly Asked Questions About Personal Injury
Determining Personal Injury Awards
Personal injury compensation covers a wide range of damages that are both monetary and non-monetary. Because the specifics of each personal injury case are different, the amount of damages for each case will also be unique.
Damages may include:
- Special compensation damages with a specific monetary amount that cover immediate medical bills, future medical bills, cost of home care, lost income, property damage, loss of future income, etc.
- General compensation damages that don’t have a specific monetary value such debilitating long-term physical impairments, physical disfigurement or deformities, emotional trauma (stress and anxiety), loss of consortium or companionship, and damage to lifestyle because of the injury.
- Punitive damages that may include an additional financial award if there is proof that injuries were a result of malicious or intentional actions.
In this case, Garcia sought both special compensation to cover his medical bills and related expenses as well as general compensation to cover the medical anguish and emotional toll the incident had on him. He was awarded damages for both by the jury.
Related: Personal Injury Compensation: What Can You Fight For?
Do You Have a Personal Injury Case to Discuss?
If you have been injured by the negligence of another party, you deserve compensation to treat your injuries and support your healing journey. A personal injury attorney can help you hold a negligent person or company accountable for damages to your physical and mental health.
If you have an injury case, talk to an attorney right away. Review the details of the incident to determine if you have a case worth fighting for. To get an expert opinion about your case, schedule a call with TJ Grimaldi. TJ is an experienced personal injury attorney who can review your case and provide you with options. Plus, all consultations are free. Schedule your consultation or call 813-226-1023 now.